Refund & Return Policy

Last updated: June 2026

At Crofty Beauty, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

• Items may be returned within 30 days of delivery.
• Products must be unused, unopened, and in their original packaging.
• To initiate a return, please contact us via our Contact page with your order number.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us via our Contact page.

Non-Returnable Items

• Opened or used skincare products
• Gift cards
• Sale or clearance items

Questions?

If you have any questions about our return policy, please reach out via our Contact page.